Refund & Returns

OpalPearl guides are digital products — downloadable files delivered immediately on purchase. Because the content is available to you the moment you buy, we do not offer refunds as a matter of course.

If you have a genuine problem with your purchase — a file that won't open, content that is materially different from what was described — contact us at [email protected] and we will make it right.

We want you to travel well. If something has genuinely gone wrong on our end, we will sort it.